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CUSTOMER TESTIMONIALS
| What some of our customers say about our dealership.
To add a testimonial of your own, submit it on the Customer Survey Page | |
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"To the Owner and General Sales Manager, I would like to thank Cycle Barn for it's choice of employees, somebody is on the Ball!! Greg Sheehan was my sales person. I have been in sales for more than 30 years and can really appreciate a fine young professional sales person like Greg Sheehan. I contacted three Honda Dealers and one Yamaha Dealer (really close by) when I started shopping for my new Dual sport; Your Guy, Greg Sheehan mopped up the floor against the competition. He stayed on my case until I bought a new bike, and was very professional each time he called. Greg was pleasant to work with and took the time to listen to my old dirt riding stories. Greg is a champ of a Sales person and I know you are aware of this too! Also, your Finance Mgr. (i.e., the Tall one) was very well prepared and very professional too! "
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By: Stephen Everett,WA
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"Have you given any thought about opening a Triumph dealership in Puyallup, along Meridian Ave? The reason I ask is three fold. #1, is because Puyallup/Southhill is a growing area, and where you are located now in Lynnwood is a long 1 1/2 hour drive from Puyallup. #2, the Triumph America model, as a "air cooled cruiser" motorcycle.. appears, (since I have not test driven one..) to offer a machine that is lighter in weight, balanced, good looking and affordable. #3, I currently own a 2004 Buell XB12S and have a growing interest in your Triumph America.
I should add that I would like to see Triumph modify the America with a belt drive and idler, buckhorn handlebars, a hinged seat for access to the battery and all gauges mounted ahead of the handlebars. This comes from owning 14 different motorcycles since 1970. I have written Triumph regarding these modifications plus a few more, but have received nothing in response. Thank you, for reading my comments. Vincent M. Russo 18133 96th Ave. East Puyallup, WA. 98375 (Tel: (253) 846-1410)"
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By: Vincent M. Puyallup,WA
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"I couldn't be happier w/ the purchase of my Triumph Daytona 675!"
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By: derek snohomish,WA
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"your good dawg $$$$$$$$$!!!!!!!!!!!!!"
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By: billy lakewood,WA
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" Mary is such a great gal to work with @ Smokey Point....I called Mary a couple days ago RE: getting my wife a bike. We put in for the financing and I brought my wife down there to "casually" look at accessories for my bike...and see her sit on the new 109....She didn't know I was in the process of financing....Yesterday I ran to the Financing place in Marysville and my wife decided to go to Cycle Barn to pick up the accessories as Christmas presents to me and "look at" the beautiful white Suzuki 109...again. At the same time, about 6:30 PM! the financer called Mary for the VIN and told her they were cutting a check....Well, my wife walked in and Mary saw her and SCREAMED.."EEEEEEEEEKKKK!"..LOUD.....and my wife screams back......"EEEEEEEEEEEEEKKKK...what?" she asks. The cat was out of the bag and when I got to the Cycle Barn @ 7:00 I had two jumping screaming ladies and my wife is still jumping today...literally!! Every few minutes she bursts into this jumping up and down throwing her arms and legs and head around like a teenager in a Mosh Pit.
Your team stayed there til after 9 pm making sure we had all we wanted and needed. 3 hrs after closing! Adawna was jumping through hoops trying to get my VERY excited 42 yr little girl into the helmet and coat...and pants....and so on and the salesman, Mark, was pushing to meet our financial needs. All the people who helped never once mentioned how late it was or that they were tired.
HUGE kudos' to Smokey Point Cycle Barn for making yesterday...no kidding here...one of the most exciting days in our almost 16 years of marriage.
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By: David Stanwood,WA
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"I just purchased a 1999 Triumph Sprint ST from the Lynnwood metric store and had a great experience there. Oh yeah, I love the bike. I come into that store at least a couple times a month for my vintage bike parts and that parts department you have there is great as well. I look forward participate in future rides and will be joining the RAT MC. Thanks for all the help and knowledge, you people provided great service...thank you for that. Dig this, I got a Triumph...cool."
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By: Sean Bothell,WA
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"Josh "JD" Dreyfous was my sales rep i dont have enough space here to do in to detail of my joy of working with all of you at cycle barn all i can say is WOW!!! all departments were very helpful from the moment i made the first phone call i called JD and told him i was getting the run around from another honda dealer (ride) he told me to come on in and we would be able to find somthing that would work for me (typical salesman responce i thought) but i was wrong...so very wrong as soon as steped foot on to the show room floor and met JD i could tell this was no typical salesman he did what he said and came through with a bike that was perfect for me!!! there is one bad thing about buying a motorcycle from cycle barn...i now have sunburnt teeth from the ear to ear smile that ive hade the moment i rolled it out of the show room floor. thank you Cycle barn and thank you very much JD. DJ Vegas (Jack FM)"
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By: KaleoOkaLani "vegas" bothell,WA
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"The Parts dept in Smokey Point has been awesome. I bought some accessories for my bike but they didn't work right for me. I took them back and they took alot of time to work with me to find something that would work just for me. They were great!!! "
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By: Monica arlington,WA
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"I headed over to Smokey Point on Saturday after communicating with Ryan Drake via email and phone. I have nothing but good things to say about the guy. He literally ran around the shop to work out my deal and was nothing but friendly, down-to-earth, and helpful. I wasn't buying a big bike but he made buying a 50cc scooter feel like I was buying a Rocket III. I know you guys were swamped on Saturday, but you took the time out to help each and every customer with the attention and courtesy that he or she deserves. It's rare that a business still does that and I appreciate it. In the future, I'll take the drive to Arlington for anything my bike needs."
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By: Chris Seattle,WA
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"You guys are great! I'm 16 and saving up for a bunch of assesories for my 2006 Honda 450r and am very excited to work with you guys!!
-Josh-"
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By: josh monore,WA
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"you have grat service and I love going there because the way you make feel."
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By: Anonymous arlington,WA
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"Doing a good job just wish that you could have a better selection of parts for 85s. Keep up the great work!"
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By: Ronnie arlington,WA
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"a good place nice people good experianses"
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By: Anonymous lynnwood,WA
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"awsome place to buy great parts for not too much money!"
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By: jon stanwood,WA
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"U GUYS ALWAYS HAV DA BEST STUFF 4 DA BEST PRICE! THANKS FOR CARING SO MUCH BOUT UR CUSTOMERS"
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By: RYAN SNOHOMISH,WA
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"I come in to the smokey point cycle barn all the time. The people there always remember me and what i am working on. They also are always eager to help me with whatever i need. This is a great store and i really enjoy coming in."
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By: Erica Marysville,WA
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"you guys are the best when it comes to selling parts accessories and motor bikes we got a buch and u guys even helped us find the right quads thank u and we plan on buying another one from u
Derek Cagle"
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By: Derek Concrete,WA
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"Oustanding Sales department along with services. To date, my husband and I have bought 5 bikes within the past 2 years, and we will continue to do so. Smokey Point Cycle Barn has our highest recomendations to all others."
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By: Jennifer Oak Harbor,WV
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"On my first visit to Cycle Barn, I was a bit unsure of what to expect. However, I was VERY happy to experience top quality service. Even though my accessory purchase was not that important (I bought some waterproof riding boots for my Vulcan 2000 cruiser), the sales clerk was very nice, and very prompt (in spite of the fact that she was extremely busy). Cycle Barn is now my new accessories dealer!! Thanks for the great service."
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By: Steve Maple Valley,WA
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"I bought my 2004 Roadstar at another dealership but due to some problems, decided to come to the Smokey Point Cycle Barn for service and accessories. I can honestly say it is a decision I will never regret. Not only was I floored when I saw the selection of bikes, accessories,etc., but the friendliness of all I came into contact with makes it a great pleasure every time I enter the store. Your service department has been the finest I have ever had the pleasure of doing business with. Some, but certainly not all, who stand out are Jerry, Chuck and the third gentleman at the service counter,( I'm sorry but forgot his name,) Mark in sales and the shorter young lady in apparrel who has really helped my wife and I with some selections. I look forward to a long continued relationship with your facility and will relay this to anyone who asks me.
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By: tom Anacortes,WA
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